Boutique Nanny Service Sydney
Care that feels natural.
Support that feels effortless.
At Bugs By Charlotte, we provide tailored nanny services in Sydney, designed for modern families who want to live fully, knowing their children are in safe, capable, and genuinely caring hands.
A boutique nanny agency in Sydney, offering thoughtfully matched childcare for homes, hotels, and beyond.
We specialise in connecting families with experienced, trusted nannies who bring warmth, structure, and calm into everyday life. Whether you need ongoing support, casual babysitting, or childcare while travelling, Bugs By Charlotte delivers a service that feels both highly personal and quietly elevated.
Why Families Trust Bugs By Charlotte
Not all nanny services are created equal.
Where others focus on simply filling a role, we focus on how it feels to welcome someone into your home.
At Bugs By Charlotte, we are a boutique nannying service built on trust, care, and genuine connection. We understand that inviting someone into your family is deeply personal, which is why we take the time to truly listen, understand your needs, and thoughtfully match you with a nanny who feels like a natural extension of your home.
With a strong focus on safety, experience, and heart, every nanny in our network is carefully vetted, highly capable, and chosen not only for their skills, but for their warmth and nurturing nature. We believe the right nanny doesn’t just support your household - they bring calm, consistency, and joy to your children’s everyday lives. Whether you’re seeking full-time support, part-time care, or flexible help as your family needs evolve, we’re here to provide a seamless, considered experience from the very beginning. With Bugs By Charlotte, you’re not just hiring a nanny. You’re gaining trusted support, peace of mind, and someone who truly cares.
Every family is different. We take the time to understand your lifestyle, your children, and what support looks like for you then match you with a nanny who fits seamlessly into your world.
Tailored Matching
A Boutique Approach
We remain intentionally small, ensuring every family receives a considered, hands-on experience from enquiry through to ongoing care.
Warmth Meets Professionalism
Our nannies are selected not only for their experience, but for their ability to nurture, connect, and create a safe, happy environment for your children.
Support Beyond Placement
We don’t disappear after the match. We remain present, guiding, refining, and supporting every step of the journey. With love from my family to yours.
A childcare experience that feels considered, calm, and completely aligned with your family.
Find your perfect nanny in Sydney
Our Services
Childcare, reimagined for modern families.
We understand that inviting someone into your home is a big decision. That’s why our process is designed to feel clear, supportive, and completely considered - bringing confidence from the very beginning.
• In-home nanny care
• Casual babysitting & flexible support
• Hotel nanny services for travelling families
• Corporate bookings
• Live in and out au pair
Each service is designed to integrate seamlessly into your life offering support where and when you need it most.
How it works
1. Enquire
We cater to all family needs, no request too big or small.
2. Thoughtful Matching
We carefully select and present nannies aligned with your family and expectations.
3. Meet & Connect
You choose the right fit, ensuring the relationship feels natural and comfortable.
4. Ongoing Support
We stay connected, offering guidance and continuity as your needs evolve.
Trust & Safety
Care you can feel confident in.
We understand that trust is everything. At Bugs By Charlotte, every nanny is thoughtfully selected, extensively experienced, and chosen with the utmost care, ensuring your children are not only safe, but truly nurtured in every moment.
From your initial enquiry through to each placement, our approach is considered and highly tailored.
We prioritise:
• Exceptional standards of safety and discretion
• Clear, intuitive communication
• Seamless consistency and continuity
• A calm, refined and deeply nurturing presence
Allowing you to step away with complete confidence, knowing your home, and your children, are in the most capable and caring hands.
For families who want more
Our clients aren’t just looking for childcare.
They’re looking for freedom, ease, and peace of mind.
To work, travel, socialise, or simply take a moment knowing their children are happy, safe, and thriving. That’s what we provide.
The Founder
Charlotte Thornton is the Founder of Bugs By Charlotte, a boutique nannying service built on trust, discretion, and a genuine love for children. With over a decade of international experience working across eight countries, Charlotte has supported and travelled with high-net-worth families, caring for children of all ages with a calm, intuitive approach. Her background spans both hands-on childcare and a successful corporate career supporting senior executives, bringing a rare combination of warmth, professionalism, and attention to detail. Bugs By Charlotte is a natural extension of her world, thoughtfully connecting families with exceptional, nurturing care. With love, from my family to yours. CT xx
Meet Charlotte
Proudly Supported and Partnered with
The Blog
From our world, into yours
1 Month Ago
10 Reasons Families Are Choosing Boutique Nannies Over Daycare
More families are rethinking traditional childcare, seeking support that feels personal, flexible, and aligned with their lifestyle. Boutique nanny services offer a more considered approach, one that prioritises individual care, consistency, and the kind of trust that simply can’t be scaled.
1 Month Ago
Boutique Nannies vs Daycare: Why Families Are Choosing a More Personal Approach
As modern family life evolves, so do expectations around childcare. From tailored routines to one-on-one attention, boutique nanny services are becoming the preferred choice for families who value quality, flexibility, and a more seamless way to balance it all.
Frequently Asked Questions
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Every family is different, so the timeframe can vary depending on your requirements and the type of care you're looking for. We take a thoughtful approach to every placement, carefully matching your family with the right nanny rather than simply the first available one. If your needs are more urgent, we'll always do our best to accommodate you as quickly as possible while maintaining our high standards of care.
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Absolutely. We understand that family life isn't always predictable. Whether you need ongoing care, casual babysitting, changing hours, or support while travelling, we'll work with you to create a childcare solution that fits seamlessly into your lifestyle and adapts as your needs evolve.
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Your family's safety is our highest priority. Every Bugs By Charlotte nanny undergoes a thorough screening process, including interviews, reference checks, Working With Children Checks, and verification of relevant qualifications. Beyond experience, we carefully select nannies for their warmth, professionalism, and genuine passion for caring for children, ensuring every family feels confident and supported from day one.
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Consistency is incredibly important to us. Wherever possible, we'll match your family with one dedicated nanny who can build a genuine relationship with both you and your children. We believe familiar faces create stronger bonds, more settled routines, and a greater sense of trust for everyone involved.
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Should your nanny be unavailable due to illness or unforeseen circumstances, we'll work quickly to organise a suitable replacement wherever possible. Our goal is to minimise disruption and ensure your family continues to receive the same level of thoughtful, reliable care you can always expect from Bugs By Charlotte.
Let’s find the right care for your family
Begin with a simple enquiry and we’ll guide you from there.